Skip to main content

About, support and language

About​

The About view may display information about the application, version, legal notices and official regulatory texts of Doctomatic.

Doctomatic is identified in this documentation as a Class I software medical device, with CE marking and compliant with the applicable European regulatory framework.

The legal identification of the product is as follows:

  • Product name: Doctomatic
  • Product type: software medical device for remote patient monitoring
  • Class: Class I medical device
  • Intended purpose: transmission and display of data from non-invasive routine monitoring devices so that healthcare professionals can analyze and evaluate patient information
  • Manufacturer: Doctomatic S.L.
  • Manufacturer address: C/Pallars 242, Ent. 2, 08005 Barcelona, Spain
  • Applicable regulation: Regulation (EU) 2017/745
  • Marking: CE marking
  • UDI: 8437028002006

In some materials this short formulation may also appear:

Doctomatic is a Class I software medical device intended for remote patient monitoring. It complies with the applicable requirements of Regulation (EU) 2017/745 and bears the CE marking. Manufacturer: Doctomatic S.L., C/Pallars 242, Ent. 2, 08005 Barcelona, Spain. UDI: 8437028002006.

Where you can find this information​

This identification appears, at a minimum:

  • on the About screen
  • in the official product documentation
  • in the instructions for use materials where applicable

The specific software version is displayed on the About screen itself or in the equivalent location in the interface, as it may vary between releases.

Temporary placeholder for a future capture of the About screen with legal identification

Temporary example for the legal and regulatory section of the product.

Pending capture: show the actual About screen with manufacturer, CE marking, medical device identification, UDI and current software version visible in the same view.

Support​

The Support view indicates the available channel for technical questions or access issues. It may be a form, an email address, a phone number or a combination of them.

Language​

If the deployment offers multiple languages, the selector is usually found in the account menu. When changed, the interface updates according to the available translations.

Temporary placeholder for a future capture of the support or language menu

Temporary example for the support and language options.

Pending capture: show the actual menu or screen from which the user can access Support, About and Language within their account.