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Tracking types and alerts

Modules involved​

Within the Others section, the administrator primarily works with:

  • TrackingTypes
  • AlertGroups
  • AlertConfigTemplates

In the Spanish interface these names appear as:

  • Tipos de seguimiento
  • Grupos de alertas
  • Plantillas Alertas

Tracking types​

A tracking type defines what will be requested or displayed during the patient's follow-up.

Typically, a tracking type:

  • combines devices and other elements
  • may include frequencies
  • conditions part of the follow-up experience

The Tipos de seguimiento screen also includes frequency template management, so you should review both the tracking creation and its usage schedule.

What you can configure in this section​

  • How to create a tracking type.
  • What components it can include.
  • When it is better to edit an existing one versus creating a new one.
  • What impact it has on patients or professionals.
  • How frequency templates are managed.

Step-by-step in Tipos de seguimiento​

  1. Open Administration.
  2. Enter Otros.
  3. Select Tipos de seguimiento.
  4. Click + to create a new one.
  5. Enter the tracking name.
  6. Configure the included devices or elements.
  7. Save.
  8. If you need to define its usage schedule, open the frequency template management from the corresponding row.
Temporary placeholder for a future screenshot of tracking types

Temporary example for the tracking types module.

Pending screenshot: show the actual Tracking Types list or form with the create button, configurable components, and access to frequency templates.

Image-based devices​

When a follow-up depends on image capture, the quality of the photo affects the processing result. Also review the captura-imagenes guide to maintain sufficient reading quality:

  • center the complete device in the image
  • maintain an approximate distance of 15 to 20 cm
  • avoid tilting
  • avoid reflections, shadows, and blur
  • ensure the numbers are legible and correctly oriented

These guidelines help the data be processed with greater accuracy and are part of the minimum follow-up quality.

Alerts​

Alert configuration is organized into two levels:

  • templates: define reusable rules
  • groups: combine rules to apply them in a more organized way

The Plantillas Alertas screen is usually organized into tabs for:

  • value-based alerts
  • missing measurement alerts

Step-by-step in Plantillas Alertas​

  1. Open Administration.
  2. Enter Otros.
  3. Select Plantillas Alertas.
  4. Choose the correct tab: por valor or por falta de medición.
  5. Click +.
  6. Complete the rule.
  7. Save.
  8. Afterwards, review the list and the active status of the template.
Temporary placeholder for a future screenshot of alert templates

Temporary example for alert template configuration.

Pending screenshot: show the actual Alert Templates screen with its tabs, rule list, and the form or modal for creating a template.

Alert types to explain​

  • Value-based alerts.
  • Missing measurement alerts.
  • Frequency-related alerts when applicable.

Alert groups​

Alert groups should be explained as the point where rules, patients, and notification channels connect. This part is especially sensitive because it affects who receives notifications and in what context.

Step-by-step in Grupos de alertas​

  1. Open Administration.
  2. Enter Otros.
  3. Select Grupos de alertas.
  4. Click +.
  5. Assign a name to the group.
  6. Select the value-based and missing measurement templates that compose it.
  7. Review the involved patients and subscribers.
  8. Save and validate the result.
Temporary placeholder for a future screenshot of alert groups

Temporary example for alert group configuration.

Pending screenshot: show the actual Alert Groups screen with the template selection, patients or subscribers, and the final save action.

What administration should check afterwards​

  • that the created tracking appears in the list
  • that the alert template is in the correct tab
  • that the alert group links exactly the intended rules
  • that no configuration is activated on unintended patients or professionals

Administration role versus clinical role​

Administration can prepare the configuration, but the validation of clinical criteria should rest with care staff when the rule affects follow-up decisions.

Best practices​

  • Use clear and consistent names.
  • Avoid duplicating nearly identical templates.
  • Review which patients or professionals a group affects before activating it.
  • Check the notification channels when the workflow depends on subscribers or alerts.